Self-Pay/Early Out
- Seamless implementation requiring minimal Provider resources
- Full service includes all inbound/outbound calls, statements, insurance billing and follow up and administration of charity care programs
- Representatives experienced in patient accounting
- All calls are recorded and facilitate Quality Assurance monitoring of every representative
- Utilizes the Provider’s policies for payment plans, charity care, etc.
- Work plans are flexible and designed with the Rev Cycle Management team of the Provider
- Identification and comprehensive follow up on third party payers
- Presumptive charity reporting available
Bad Debt Collections
- Patient-friendly collection effort for primary and secondary collections
- Extended contact hours and regional call centers
- Review and exhaust all Third Party options prior to engaging the patient/guarantor
- Continuous training and competency testing for all agents in all Compliance and Regulatory areas
- Accommodate existing Provider policies where applicable
- Credit Reporting to all three major agencies
- Integrated Legal collections services available
Third Party Payer Follow-Up
- Programs for Small Balance, Aged A/R and Legacy follow up
- Specialized staff
- All workflows and follow up intervals are designed in conjunction with the Provider
- Turn Key – We handle all aspects of the follow up and resolutions process minimizing your staff involvement
- Advance reporting of payer trends
- Short term and long term projects
Links
Contact
We provide accounts receivable management solutions and outsourcing alternatives to improve your cash flow, operating efficiencies and profitability.
Corporate Address:
1325 Garner Lane – Suite C
Columbia, SC 29210
FAX: 803-790-0446
PHONE: 866-505-7419